Develop product technical information for passive fire protection products

Sell & distribute | SD010

This activity is about the authoring of technical information for passive fire protection products based on test evidence, for example technical guidance notes or advisory texts which explain product use. This information is likely to be useful for designers and installers.
Culture & behaviour
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Effective working behaviours

You must:

  • Work within limits of own capability and know when to seek advice from others
  • Manage own time effectively
  • Work effectively individually and as part of a team
  • Communicate effectively
  • Undertake personal development activities to maintain currency of competence
Culture & behaviour
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Sales & distribution behaviours

You must:

  • Challenge unsafe behaviours and activities, and report where necessary
  • Work in accordance with quality requirements and challenge where they are not being met
  • Act ethically to ensure safe outcomes
Culture & behaviour
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Leadership behaviours for sales & distribution

You must:

  • Demonstrate effective leadership
Currency of competence
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Experience creating product technical information

You must have:

  • 2 instances of creating approved product technical information (new or revised), per year
Core abilities
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Core passive fire knowledge

You must:

  • Know the importance of passive fire protection in safeguarding buildings and people
  • To include: compartmentation; how PFP impedes fire to protect structures and people.
  • Know suitable vocabulary to discuss passive fire protection products
Core abilities
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Core principles for passive fire protection information

You must:

  • Know organisational procedures for version control of documentation
  • Know the importance of not using misleading or ambiguous wording or imagery
  • Know the importance of using plain language and minimising the use of industry terminology, abbreviations or acronyms to ensure wider understanding
Core abilities
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Principles of creating product technical information

You must:

  • Know organisational processes for consultation on product technical information
  • Know organisational processes for creating product technical information
  • Understand the importance of ensuring that technical product information is supported by test data and relevant technical standards
  • Know the organisational processes required for signoff of technical information
Specific abilities
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Creating product technical information

You must be able to:

  • Engage appropriate internal and external stakeholders in the design of product technical information
  • Create technical information which accurately represents the certified, assessed and tested product performance
  • Ensure that product technical information created is supported by test data and relevant technical standards
  • Follow organisational processes regarding inclusions in product marketing information
  • To include information on: unique identification and labelling; handling; installation; operation; maintenance; disposal; guarantees and waranties; helpline information / technical contact details.
Specific abilities
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Following processes to ensure the integrity of information

You must be able to:

  • Follow appropriate version control processes
  • Keep records of processes undertaken, including input from internal and external stakeholders
  • Follow organisational signoff processes
Specific abilities
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Limits of responsibility for creating technical material

You must:

  • Know the limits of your authority with regards to the creation, approval and circulation of technical material
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